Sunday, July 7, 2013

Complaints Form: Undelivered item; Refusal to refund



Name*:Mae Belle S. Albay
Email*:mbqo@chevron.com
Subject of Complaint*:Undelivered item; Refusal to refund
Details of Complaint*:Since I can rarely go out to shop in the malls, I usually shop online. I searched the internet for an iPhone 5 vendor and I found one in diytrade.com but there is no price. diytrade is like ebay it has stores. I sent a message via email to one of the stores asking for the price and if I could purchase only 1 pc since they are mostly wholesalers. I got an email the next day from a couple of stores. I picked the one whose contact person is Ms. Dorothy gave me their product list as well as the price. I picked her because she offers free shipping. I asked her again thru email if i can buy only 1 pc and she said yes. She said she would ship and sent me tracking number once i paid via money transfer or wire it to their bank. After i did and sent her the money tranfer control number (western union) she emailed that she would send me tracking number in the morning. Three days pass without her email on the tracking number. She emailed me on the fourth day saying that they have a new policy that I need to buy two other units and she'll give me the fourth unit free or pay a shipping fee of $100. I refuse to do so because this is not what we agreed upon and I have no guarantee that she will send also the other two units in case I order and also the $100 shipping fee is so expensive. I negotiated with her several time and she just replies with "please understand our new company policy". Finally i asked her to send only half the amount i paid for and she still refused to do so. I reported them to the Chinese Ministry of Commerce asking for assistance to refund my payment but I'm still waiting for their reply. I have saved all our emails as proof of their scam.
Photo or Video:Contact Us,Welcome shenzhen-kaichengxingye Online Store, www.shenzhen-kaiche.pdf
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2 comments:

  1. Company: SHENZHEN KAICHENGXINGYE TECHNOLOGYCO.,LTD.
    Contact: Mr. Kent Zeng
    Address: sitth floor,c2 Buiding,Huafeng lendustrial Park,Gushu,Xixiang Town,Bao'an District,Shenzhen
    Postcode: 51800
    Tel: 86 0755 23461956
    Fax: 86 0755 29784937
    Homepage: http://www.kcxyled.com
    http://kcxy.globalimporter.net

    ReplyDelete
  2. I WAS ALSO RIPPED OFF FROM THIS PERSON OR PERSONS, I HAVE A FRIEN IN SHENZHEN, CHINA AND WE ARE PURSUING FRAUD CHARGES,
    HERE IS MORE INFO ON THIS COMPANY
    Company: SHENZHEN KAICHENGXINGYE TECHNOLOGYCO.,LTD.
    Contact: Mr. Kent Zeng
    Address: sitth floor,c2 Buiding,Huafeng lendustrial Park,Gushu,Xixiang Town,Bao'an District,Shenzhen
    Postcode: 51800
    Tel: 86 0755 23461956
    Fax: 86 0755 29784937
    Homepage: http://www.kcxyled.com
    http://kcxy.globalimporter.net

    ReplyDelete